Atención al cliente y gestión de reclamaciones : en busca del Santo Grial /
by
Mª Claudia Londoño Mateus
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Type: 
BookPublisher: Madrid : Fundación Confemetal, D.L. 2011 Edition: 2ª ed.Description: 172 p. : il. ; 23 cm.ISBN: 9788492735327.Subject(s): Marketing | Consumo | Consumption (Economics) | Marketing
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